Merchant Services

How do I return an item?

Return Policy

We gladly accept returns within 2 weeks of delivery. We pride ourselves on customer satisfaction.

You may return the order for a refund or store credit for the amount of the product.

We cannot refund shipping cost.

Unless otherwise noted on the RMA we cannot pay for return shipping.

Please contact us via email customerservice@fortbraggsurplus.us for an RMA prior to returning any item.

All items are thoroughly inspected at least twice prior to shipping. If you receive an item that you believe was damaged in shipping or an overlook please contact us immediately. We work with customers on a case by case basis.

Orders are shipped either same day or next day via USPS or UPS. If you would like to cancel or change an order email or call us as soon as possible. Once an order has shipped you will need to go through the return procedure.

Address:
FORT BRAGG SURPLUS

13774 Cruso Rd

Canton, NC 28716